What does MAGIC stand for?

It is an Acronym for “My Accountant’s Got It Covered”®

How is my quote calculated?

The quote is based upon the type of business you operate (sole trader, partnership, limited company, etc), the number of transactions you have and any extra services you require outside those included in your monthly online package, such as payroll or additional tax returns.

What is a transaction?

A transaction is one invoice, one receipt or one entry on the bank statement. The number of transactions is an approximate number of bookkeeping entries we will have to process on your behalf each month.

Will it be very expensive if I have lots of transactions each month?

We have lots of great ways to keep your transaction numbers low and we guarantee to find the best solution and PRICE for you.

Will I have to pay more if the number of transactions I was originally quoted for, goes up?

Not necessarily! As most businesses have their busy and quieter periods, your transactions are likely to fluctuate over the course of the year, so if you only go a little over then we’ll happily keep your monthly fee the same. If however your transactions levels start to increase significantly each month, then we’ll let you know and discuss and agree any fee increase well in advance.

Are my year end accounts included?

Yes they are. Your fixed monthly price includes all your year end statutory requirements.

Who will do my monthly bookkeeping?

All of your monthly bookkeeping will be processed and prepared in house at our offices by your very own appointed and friendly accountant. Your accountant will be your first point of contact and are on hand to offer on-going advice and support.

Is there a minimum contract or tie-in period?

No. That’s because we are so confident that you’ll love our MAGIC accounts service. All we do ask is that you give us one calendar months’ notice if you wish to leave, so that we can tie up any loose ends and hand your paperwork back. Please note; as we offer a monthly service and our system works in real time, no refund can be made as the work will have already been completed for you.

Do I have to wait until my year end to join MAGIC?

Not at all! Joining partway through your financial year is actually quite common, so we are more than experienced at making this transition nice and easy. There may be an element of catch up work to get done to ensure your accounts are up to date and so you get the full benefit of your online accounting system in real time. We also offer some great incentives for those transferring partway through the year, so be sure to ask about these when you call.

Does it matter that I’m not located near your Head office?

Not at all, we can help no matter where you are in the UK. That’s because we use an online accounting package to prepare your bookkeeping and management reports, so you can access your accounts from anywhere at any time. Plus we are only ever a phone call or email away.

What about postage?

We will provide you with 12 secure MAGIC Mailbags™ to send us your records in each month. You will need to pay the postage on each monthly envelope you send us, however we will pay the postage to send your records back to you. Postage should cost no more than a few pounds each month, so it will not break the bank. Alternatively, we are happy to receive your information via email.

What happens with the paperwork I send you?

As soon as we have finished processing your paperwork, we will pop it back in the post to you, all nicely bound and organised ready for you to file away.

Alternatively you can take up our Electronic Document storage service, where we’ll scan all your paperwork and store it for you via your very own secure online filing cabinet.

How will I know I am getting a great service?

At MAGIC providing the best service possible is extremely important to us and we believe that you have the right to know what level of service you can expect from us all the time. Check out “Our Promises and Service levels” here.

What next?

If you are interested in our services and would like a quote, please call us on 0800 046 7335 or fill out our quick and easy online quotation form